Privacy Policy of Jonesroadbeautd

Effective Date: 2025.09.03

Jonesroadbeautd (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website (www.jonesroadbeautd.com, “the Site”), purchase our clean beauty products (including Uber-black mascara, peppermint lip gloss, and other clean makeup items), or interact with our services. By accessing or using the Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as non-personal information generated through your use of the Site. The types of information we collect include:

1.1 Personal Information

This refers to information that can identify you as an individual. We may collect the following when you engage with our Site or services:

  • Contact Information: Full name, email address (e.g., your provided email for orders or inquiries), phone number, shipping address, and billing address.
  • Account Information: Username, password (encrypted for security), and preferences you set when creating an account (e.g., favorite product categories, communication preferences).
  • Payment Information: Credit/debit card details, bank account information, or other payment method details (note: we do not store full payment card information directly—this is processed by our third-party payment processors, who adhere to industry security standards like PCI DSS).
  • Order-Related Information: Details of products you purchase (e.g., Uber-black mascara, peppermint lip gloss), order history, delivery status, and feedback on your purchases.
  • Communication Information: Content of emails, messages, or feedback you send to us via [email protected] or the Site’s contact forms.

1.2 Non-Personal Information

This is information that cannot identify you individually, including:

  • Usage Data: Details about how you interact with the Site, such as pages visited, time spent on the Site, links clicked, device type (e.g., smartphone, laptop), operating system, browser type, IP address (anonymized where possible), and referral source (e.g., how you found our Site).
  • Aggregated Data: Combined information about user behavior (e.g., “50% of users purchased peppermint lip gloss with Uber-black mascara”), which is used to improve our Site and products.

2. How We Use Your Information

We use your information only for legitimate purposes that align with our business of providing clean beauty products and a seamless user experience. Specific uses include:

  • Process and Fulfill Orders: To process your purchases, verify payment details, arrange shipping, and send order confirmations or delivery updates (e.g., notifying you when your Uber-black mascara has shipped).
  • Manage Your Account: To create and maintain your account, update your preferences, and provide personalized services (e.g., saving your shipping address for future orders).
  • Communicate With You: To respond to your inquiries, feedback, or complaints (via email at [email protected] or other channels); send important updates (e.g., changes to our policies, product recalls); and share promotional content (e.g., discounts on clean beauty products) if you have opted in to receive marketing communications.
  • Improve Our Site and Products: To analyze user behavior (using non-personal or aggregated data) and enhance the Site’s functionality, design, and user experience; develop new clean beauty products (e.g., based on feedback about our peppermint lip gloss); and optimize our product offerings.
  • Ensure Security: To detect and prevent fraud, unauthorized access, or other security risks (e.g., verifying your identity when accessing your account).
  • Comply With Legal Obligations: To meet applicable laws, regulations, or legal requests (e.g., providing information to authorities if required by law).

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

  • Third-Party Service Providers: We engage trusted third parties to assist with business operations, such as:
  • Payment processors (e.g., Stripe, PayPal) to handle payment transactions (they only receive necessary payment details to process your order).
  • Shipping and logistics partners (e.g., UPS, FedEx) to deliver your orders (they receive your shipping address and order details).
  • IT service providers to maintain the Site, host data, or provide customer support (they have access to information only as needed to perform their services).

All third-party providers are required to adhere to this Privacy Policy and industry security standards to protect your information.

  • Legal Disclosures: We may disclose your information if required by law, court order, or government regulation; to protect our rights, property, or safety; or to prevent fraud or harm to you or others.
  • Business Transfers: If we undergo a merger, acquisition, sale of assets, or other business transition, your information may be transferred to the new owner (who will be bound by this Privacy Policy or a similar one).
  • With Your Consent: We may share your information with third parties if you explicitly agree (e.g., sharing your feedback with a partner brand for a collaboration).

4. How We Protect Your Information

We take reasonable and industry-standard measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data (e.g., payment information, passwords) using secure technologies like SSL/TLS.
  • Restricted access to personal information (only authorized employees and service providers can access it, and only for legitimate purposes).
  • Regular security audits and updates to our systems to address potential vulnerabilities.
  • Training for our team on data protection best practices.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will always act in good faith to mitigate risks.

5. Your Rights Regarding Your Information

Under applicable data protection laws (e.g., GDPR, CCPA), you have certain rights regarding your personal information. You may exercise these rights by contacting us at [email protected]:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask to update or correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information (subject to legal obligations, e.g., we may need to retain order records for tax purposes).
  • Restriction: Request that we restrict the use of your information (e.g., if you dispute its accuracy).
  • Data Portability: Request a copy of your information in a structured, machine-readable format (to transfer to another service provider).
  • Opt-Out: Opt out of receiving marketing communications (you can also unsubscribe by clicking the “unsubscribe” link in our promotional emails).

We will respond to your request within a reasonable timeframe (as required by law) and may ask for verification to ensure the request is legitimate.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on the Site. Cookies are small text files stored on your device that collect information about your browsing activity.

6.1 Types of Cookies We Use

  • Necessary Cookies: Essential for the Site to function (e.g., cookies that enable you to add products to your cart or log into your account). These cannot be disabled.
  • Performance Cookies: Help us analyze how users interact with the Site (e.g., which pages are most visited) to improve performance.
  • Functional Cookies: Remember your preferences (e.g., shipping address, language) to personalize your experience.
  • Marketing Cookies: Used to deliver targeted promotional content (e.g., ads for our clean beauty products) based on your interests.

6.2 Managing Cookies

You can control cookies through your browser settings (e.g., Chrome, Firefox, Safari). You can choose to block or delete cookies, but this may affect the functionality of the Site (e.g., you may not be able to complete a purchase). For more information on managing cookies, visit your browser’s help center.

7. Children’s Privacy

Our Site and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately. If you believe a child under 13 has provided us with information, please contact us at [email protected].

8. Third-Party Links

The Site may contain links to third-party websites (e.g., social media platforms, partner brands). This Privacy Policy does not apply to those third parties—we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or regulations. When we make changes, we will revise the “Effective Date” at the top of this page and post the updated policy on the Site. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of the Site after the updated policy takes effect constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

Website: www.jonesroadbeautd.com

We will respond to your inquiry as soon as possible.